Terms of Service

• I.Introduction

  Welcome to Lalaaji. These Terms of Service ("Terms") govern your access to and use of our website, platform, and related services. By using Lalaaji, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the platform. We reserve the right to update or modify these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically for updates. These Terms apply to all users of the platform, including buyers, sellers, and any other visitors or contributors of content.

• II. Eligibility

  To use Lalaaji, you must: Be at least 18 years of age. Have the legal authority to enter into contracts. Provide accurate and complete registration details. Represent a legitimate business entity or operate as a registered sole trader.

• III. User Accounts

  Account Creation: You must register an account to access the platform's features. All information provided must be truthful and up to date. Security: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Responsibility: You must notify Lalaaji immediately if you suspect any unauthorised use of your account.

• IV. Services Provided

  Lalaaji provides a B2B marketplace and related services including:
  Product listings and catalog promotion.
  Request for Quotation (RFQ) management.
  Fulfillment and after-sales support.
  Payment protection services.
  Bidding and proposal management between buyers and sellers.

• V. Fees and Payments

  Commission: Lalaaji may charge a commission on transactions completed through the platform. Applicable rates will be disclosed prior to any transaction.
  Subscription Plans: Certain features may require a paid subscription. Details and pricing are available on the platform.
  Refund Policy: Refund eligibility is determined on a case-by-case basis in accordance with our refund policy. Contact support for assistance.

• VI. Prohibited Activities

  You agree not to: Misrepresent your identity or business.
  Use the platform for fraudulent or illegal purposes.
  Upload or distribute harmful content.
  Circumvent payment protection systems.
  Interfere with the platform's operation or attempt to gain unauthorised access to any part of the service.

• VII. Intellectual Property

  All content, trademarks, and materials on Lalaaji remain the property of Lalaaji or its licensors.
  You may not reproduce, distribute, or create derivative works from any content on the platform without prior written consent.

• VIII. Limitation of Liability

  Lalaaji is not liable for indirect, incidental, or consequential damages arising from your use of the platform.
  Our total liability for any claim shall not exceed the amount you have paid to Lalaaji in the twelve months preceding the claim.

• IX. Termination

  We may suspend or terminate your access if you breach these Terms.
  Upon termination, your right to use the platform ceases immediately. Any provisions that by their nature should survive termination will remain in effect.

• X. Governing Law

  These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

• XI. Contact Information

  For any questions about these Terms, contact us at: [email protected]