Lalaaji Help Centre

Welcome to the Lalaaji Help Centre. Here you’ll find guides, FAQs, and step-by-step instructions to help you get the most out of our platform. Whether you’re a buyer or a seller, most answers are right here, and our support team covers the rest.

Quickstart videos

New to the platform? These short videos get you up and running fast.

How to create a seller account

Step-by-step guide to registering as a seller and setting up your business profile on Lalaaji.

How to create a buyer account

Learn how to sign up as a buyer and start sourcing products from verified manufacturers.

How to create an RFQ

Submit a Request for Quotation and receive competitive bids from qualified sellers.

How to complete your profile

Fill out your seller profile to improve visibility and attract more buyers.

How to add a product

List your products with photos, specs, and pricing to attract buyers from around the world.

How to bid on an RFQ

Learn how to submit competitive bids on buyer requests and win new business.

How to award an RFQ

Select the best bid, award the RFQ to a seller, and kick off your order.

How to upgrade your plan

See how to upgrade your subscription plan to get more features and grow your business.

How to boost your store

Promote your store and products to get in front of more buyers and increase your sales.

Browse help topics

Find quick answers and step-by-step guides for buyers and sellers.

Getting started

Creating an account

Verifying your email & phone

Understanding account tiers
Seller guide

How to list your products

Uploading trade license & ownership documents

Managing orders and fulfillment
Buyer guide

How to post an RFQ (Request for Quotation)

Choosing the right supplier

Understanding buyer verification tiers
Payments & protection

How payment protection works

When funds are released

Resolving payment issues
Fulfillment & logistics

Using Lalaaji fulfillment services

Handling returns & reverse logistics

Tracking shipments
Marketing & promotion

Boosting your product listings

Understanding plan benefits

Seasonal promotions and campaigns
Troubleshooting & support

Common login issues

How to contact your customer success agent

Escalating a dispute

Didn’t find what you’re looking for?

Our support team is just a message away!

Stories from our buyers and sellers

Hear directly from the people who source and sell on the platform.

Sabri Is Sourcing Products From Pakistan!

Alibaba Alternative?

Why Choose To Import From Pakistan?

Tuba

Naoufel

Sabrien

🇺🇸 DTC apparel brands in the United States
🇸🇦 Retail groups and distributors in Saudi Arabia
🇳🇱 European wholesalers in the Netherlands and Germany
🇦🇪 E-commerce platforms and hypermarkets in the UAE
🇿🇦 Fashion chains in South Africa
🇬🇧 Independent fashion labels in the UK

How to sell on Lalaaji

Learn the exact steps to prepare your factory, prevent rejections, and impress global buyers, every time.

Watch the video

App for sellers

Lalaaji.com is a platform built for your future, not your past.

Our mobile app gives you real-time access to thousands of leads in the palm of your hand.

Watch the demo

Lalaaji is the global B2B marketplace for built-to-order apparel and textiles, connecting brands with verified factories.

Office

Lalaaji Netherlands BV
Coolhaven 238A
3024AP
Rotterdam
The Netherlands

Customer care

About us

Sourcing

Sell on Lalaaji

Trade services

Legal

Lalaaji Netherlands B.V. is registered with the Dutch Chamber of Commerce under number 4758884121. We aim for accuracy but reserve the right to correct any errors retroactively. All content is copyrighted by Lalaaji Netherlands B.V. and may not be used without permission.